Expand AllCollapse All
What safety measures are in place in response to the coronavirus outbreak?

The wellbeing of our colleagues and customers is our number one priority, and so we’ve introduced extra measures to help everyone have a safe and enjoyable visit, these include: 

  • Pre-booking in all bars and restaurants across Broadgate in advance of your arrival is recommended
  • Introduction of table service
  • Alcohol purchased elsewhere is prohibited from being consumed on site  
  • All bars and restaurants in Broadgate Circle will close at 7pm on Fridays and Saturdays  
  • No large gathering permitted in any of our public spaces  
  • Wear a face covering where necessary – Find out more here.
  • Staying at home if you, or anyone in your household, has symptoms of Covid-19 
  • Washing your hands regularly 
  • Keeping a two-metre distance from people outside of your household 
  • Using contactless payments wherever possible 

We’ve also intoduced new signage to support social distancing, one-way systems within our buildings, and plexiglass screen barriers at reception and security desks. As more people return to our neighbourhood, we’re also increasing our security presence on site. 

Find out more here.

Do I have to wear a face mask when visiting?

From Friday 24th July, wearing a face covering is mandatory in enclosed public spaces such as shops, supermarkets and shopping centres, as well as when buying food and drink to take away from cafes and shops.

The government’s full guidance can be found here.

Are the public toilets open?

No, these facilities remain closed at this time.

Can we use the public spaces?

As ever, our neighbourhood remains open. We do request that you maintain the 2 metre social distancing wherever possible, including in our public spaces and walkways.

No public events or street food vendors are scheduled on-site until further notice.

​​​​​​​What parking is available at Broadgate?

There is no on-street parking in or around Broadgate, however a public car park is available underneath Broadwalk House (EC2A 2EW). Please click here for further information and rates.

I’ve had something posted to my office. Am I able to collect it?

Our buildings remain open, but please observe government guidance and travel only where essential.

What cycle storage is available?

There are a number of places to leave your bikes in and around the Broadgate neighbourhood, including extra temporary provisions around Exchange Square and in Sun Street. There is also a Brompton Bike locker in Sun Street Passage.

There are cycle parking facilities within Liverpool Street Station, find out more here.

What are the nearest transport links?

Broadgate is a short walk from Liverpool Street & Moorgate Stations, and a ten-minute walk from Shoreditch High Street Overground. Please bear in mind that the stations will also be taking extra precautions at this time. Please visit https://tfl.gov.uk/ to plan your journey.

If you are arriving into Liverpool Street Station, the exit to the fulcrum and into Broadgate Circle is now open again.

Will the big screen be returning to Exchange Square this summer?

The big screen will not return this year and no public events are scheduled on-site until further notice.

Why have the ping pong tables been removed?

The ping pong table have been temporarily removed and will be re-installed at a later date.

How do I get in contact with the bars and restaurants at Broadgate?

Broadgate has a unique mix of places to eat, drink, workout and shop. For all enquiries, please contact the outlet directly. Click here for the full list.

Are there cash machines?

We have a cash point within Broadgate Circle, click here to see a map.

​​​​​​​What should I do if I think I’ve lost something on site?

Please contact our security team for any queries regarding lost property if you believe you lost the item in any of our public spaces. You can contact the team on 020 7505 4029, or send us a message via our contact us form.

If you believe you lost an item within one of our bars, restaurants, gyms or leisure facilities, please contact them directly. You can find their details here.

Is there free Wi-Fi at Broadgate?

Broadgate has superfast, reliable WiFi across the neighbourhood. Connect to _Broadgate Free WiFi and follow the onscreen instructions.

​​​​​​​Where can I find information about the ice rink?

The ice rink at Broadgate was a seasonal installation that closed for the last time in 2016. There are currently no plans for it to return.

Menu