FAQs

Following government guidance, more of our colleagues and businesses are beginning to return and reopen, and some of our cafes and restaurants are offering a click & collect or delivery service. Click here to find out more.

Your safety is our number one priority so you might notice extra measures in place when you next visit. These include:

Hand sanitising stations will be installed at all entry and exit points within our buildings.

Key touchpoints and shared areas will be disinfected on an hourly basis or after a personnel change and deep cleaned using anti-viral products every third weekend.

Wherever possible, we’ll implement a ‘zero touch’ journey through entrances and exits, walkways, corridors and lifts.

We’ll implement clear signage and floor markings throughout our buildings to help maintain social distancing. We will also introduce one-way flow systems at entry and exit points, staircases and corridors.

We’ll do our best to create areas outside our buildings for people to eat their lunch, whilst keeping a two-metre distance from others.

We’re reconfiguring our shared spaces, such as the seating and tables in our reception areas, to maintain a two-metre distance and reduce face-to-face interactions.

Lift occupancy numbers will be reduced, and we’ll implement signage explaining good ‘lift etiquette’.

To facilitate increased bicycle use, additional bicycle parking facilities will be installed across our campuses.

Our Broadgate team have all been provided with suitable PPE such as masks and gloves to help them carry out their roles safely. We’re also continuing with our enhanced cleaning regimes, including regular cleaning of key touchpoints throughout each day.

To help us to keep you safe, we ask that you stay at home if you feel unwell, always maintain a distance of two metres from others, wash hands regularly and make use of our hand sanitiser.

For more information about visiting us, including important updates on our facilities and services, click here.