FAQs

In line with the Government’s coronavirus restrictions, only essential stores remain open. Some non-essential stores, cafes and restaurants are offering click-and-collect, takeaway or delivery options. The Government is advising everyone to continue to minimise travel wherever possible.

As ever, our neighbourhood remains open. We do request that you maintain the 2 metre social distancing wherever possible, including in our public spaces and walkways.

No public events or street food vendors are scheduled on-site until further notice.

Yes. You must wear a face covering at all times when in a communal indoor space, unless you are fully seated in a designated dining area or are exempt for medical reasons. This is a legal requirement.

Our buildings remain open, but please observe government guidance.

In line with the Government’s coronavirus restrictions, our stores, gym and hairdressers are now open and are looking forward to welcoming you back.

While our cafes and restaurants remain closed indoors, some are offering outdoor dining, click-and-collect, takeaway or delivery options. Please visit our Eat Drink Shop page to check opening times.

Find out more on our Planning Your Visit page.

The wellbeing of our colleagues and customers is our number one priority, and so we’ve introduced extra measures to help everyone have a safe and enjoyable visit. These include enhanced cleaning regimes, particularly of key touchpoints.

Find out more about Planning Your Visit.

The ping pong table have been temporarily removed to ensure we keep our occupiers and guests Covid-19 safe and will be re-installed at a later date.

The big screen will not return this year and no public events are scheduled on-site until further notice.

As ever, our neighbourhood remains open. We do request that you maintain the 2 metre social distancing wherever possible, including in our public spaces and walkways.

No public events or street food vendors are scheduled on-site until further notice.

The ping pong table have been temporarily removed to ensure we keep our occupiers and guests Covid-19 safe and will be re-installed at a later date.

The big screen will not return this year and no public events are scheduled on-site until further notice.

Please contact our security team for any queries regarding lost property if you believe you lost the item in any of our public spaces. You can contact the team on 020 7505 4029, or send us a message via our contact us form.

If you believe you lost an item within one of our bars, restaurants, gyms or leisure facilities, please contact them directly. You can find their details on their store page.

The ice rink at Broadgate was a seasonal installation that closed for the last time in 2016. There are currently no plans for it to return.

There is no on-street parking in or around Broadgate, however a public car park is available underneath Broadwalk House (EC2A 2EW). See our Parking page for further information and rates.

We have a cash point within Broadgate Circle, see on our map.

Broadgate has superfast, reliable WiFi across the neighbourhood. Connect to _Broadgate Free WiFi and follow the onscreen instructions.

There are a number of places to leave your bikes in and around the Broadgate neighbourhood, including extra temporary provisions in Sun Street. There is also a Brompton Bike locker around Sun Street Passage.

There are over 100 folding down bicycle racks on platform 10 and 1 row within Liverpool Street Station, with a double rack on Bishopsgate Piazza.

Our bars, cafes, pubs and restaurants are closed but some are offering a takeaway or delivery option, although this cannot be consumed on site. Find out more plan your visit.

The returns policies of each retailer will vary, so please check with them directly.

Broadgate has a unique mix of places to eat, drink, workout and shop. For all enquiries, please contact the outlet directly. See our Eat & Drink page for the full list.

While most of our toilet facilities are open as usual, the facilities at Broadgate are currently closed until further notice.

In line with the Government’s coronavirus restrictions, only essential stores remain open. Some non-essential stores, cafes and restaurants are offering click-and-collect, takeaway or delivery options. The Government is advising everyone to continue to minimise travel wherever possible.

Broadgate is a short walk from Liverpool Street & Moorgate Stations, and a ten-minute walk from Shoreditch High Street Overground. If you are arriving into Liverpool Street Station, the exit to The Fulcrum and into Broadgate Circle is now open again.

Please bear in mind that the stations will also be taking extra precautions at this time so allow more time for your commute. TFL continue to ensure the network is safe, clean and reliable, see more information on TFL Safety Guidence. 

You could choose to travel at quieter times on public transport if that is an option. Quieter times are 8:15am to 4pm and after 5.30pm on weekdays, and before 12pm and after 6pm on weekends, find out more information on public transport at the TFL website.

Plan your journey.