FAQs

While face coverings are no longer mandatory in public areas, we are encouraging visitors to continue wearing them.

The policies of each of our pubs and restaurants will vary so we always recommend checking with them directly before setting off.

In line with Government guidance, our restaurants and hospitality venues, retail stores and leisure and personal care operators are open.

We of course want everyone to feel safe and comfortable visiting us, and you can find out more by checking out our Stay Safe With Us page.

The ping pong table have been temporarily removed to ensure we keep our occupiers and guests Covid-19 safe and will be re-installed at a later date.

The big screen will not return this year and no public events are scheduled on-site until further notice.

Directions to the delivery area and how to book are available on the download below;

Deliveries to Broadgate

The ping pong table have been temporarily removed to ensure we keep our occupiers and guests Covid-19 safe and will be re-installed at a later date.

The big screen will not return this year and no public events are scheduled on-site until further notice.

Please contact our security team for any queries regarding lost property if you believe you lost the item in any of our public spaces. You can contact the team on 020 7505 4029, or send us a message via our contact us form.

If you believe you lost an item within one of our bars, restaurants, gyms or leisure facilities, please contact them directly. You can find their details on their store page.

The ice rink at Broadgate was a seasonal installation that closed for the last time in 2016. There are currently no plans for it to return.

There is no on-street parking in or around Broadgate, however a public car park is available underneath Broadwalk House (EC2A 2EW). See our Parking page for further information and rates.

We have a cash point within Broadgate Circle, see on our map.

Broadgate does not currently offer Wi-fi access for customers. We apologise for any inconvenience.

There are a number of places to leave your bikes in and around the Broadgate neighbourhood, including extra temporary provisions in Sun Street. There is also a Brompton Bike locker around Sun Street Passage.

There are over 100 folding down bicycle racks on platform 10 and 1 row within Liverpool Street Station, with a double rack on Bishopsgate Piazza.

The returns policies of each retailer will vary, so please check with them directly.

The policies of each of our pubs and restaurants will vary so we always recommend checking with them directly before setting off.

Broadgate has a unique mix of places to eat, drink, workout and shop. For all enquiries, please contact the outlet directly. See our Eat & Drink page for the full list.

While most of our toilet facilities are open as usual, the facilities at Broadgate are currently closed until further notice.

Broadgate is a short walk from Liverpool Street & Moorgate Stations, and a ten-minute walk from Shoreditch High Street Overground. If you are arriving into Liverpool Street Station, the exit to The Fulcrum and into Broadgate Circle is now open again.

Please bear in mind that the stations will also be taking extra precautions at this time so allow more time for your commute. TFL continue to ensure the network is safe, clean and reliable, see more information on TFL Safety Guidence. 

You could choose to travel at quieter times on public transport if that is an option. Quieter times are 8:15am to 4pm and after 5.30pm on weekdays, and before 12pm and after 6pm on weekends, find out more information on public transport at the TFL website.

Plan your journey.