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What do the national lockdown measures in England mean for my visit?

In line with the Government’s national lockdown measures, only essential stores remain open at Broadgate from 6 January.

Some cafes and restaurants are offering takeaway or delivery options.

Find out more here.

Can I travel to visit Broadgate?

In line with the Government’s national lockdown measures, only essential stores remain open at Broadgate.
The Government’s travel restrictions prohibit non-essential travel across local authority areas. For more advice, please check the Government guidance here.
You can find out more information on planning your next visit to us here.

What safety measures are in place in response to the coronavirus outbreak?

The wellbeing of our colleagues and customers is our number one priority, and so we’ve introduced extra measures to help everyone have a safe and enjoyable visit. These include enhanced cleaning regimes, particularly of key touchpoints.

Find out more here.

Are there places to eat or drink?

Our bars, cafes, pubs and restaurants are closed but some are offering a takeaway or delivery option, although this cannot be consumed on site. Find out more here.

Do I have to wear a face mask when visiting?

Yes. You must wear a face covering at all times when in a communal indoor space, unless you are fully seated in a designated dining area or are exempt for medical reasons. This is a legal requirement.

Are the public toilets open?

While most of our toilet facilities are open as usual, the facilities at Broadgate are currently closed until further notice.

Where is the closest station to Broadgate? What are the nearest transport links?

Broadgate is a short walk from Liverpool Street & Moorgate Stations, and a ten-minute walk from Shoreditch High Street Overground. If you are arriving into Liverpool Street Station, the exit to The Fulcrum and into Broadgate Circle is now open again.

Please bear in mind that the stations will also be taking extra precautions at this time so allow more time for your commute. TFL continue to ensure the network is safe, clean and reliable, see more information on TFL Safety Guidence.

Plan your journey here.

Can we use the public spaces?

As ever, our neighbourhood remains open. We do request that you maintain the 2 metre social distancing wherever possible, including in our public spaces and walkways.

No public events or street food vendors are scheduled on-site until further notice.

​​​​​​​What parking is available at Broadgate?

There is no on-street parking in or around Broadgate, however a public car park is available underneath Broadwalk House (EC2A 2EW). Please click here for further information and rates.

I’ve had something posted to my office. Am I able to collect it?

Our buildings remain open, but please observe government guidance.

What cycle storage is available?

There are a number of places to leave your bikes in and around the Broadgate neighbourhood, including extra temporary provisions around Exchange Square and in Sun Street. There is also a Brompton Bike locker in Sun Street Passage.

There are over 100 folding down bicycle racks on platform 10 and 1 row within Liverpool Street Station, with a double rack on Bishopsgate Piazza.

Will the big screen be returning to Exchange Square this summer?

The big screen will not return this year and no public events are scheduled on-site until further notice.

Why have the ping pong tables been removed?

The ping pong table have been temporarily removed to ensure we keep our occupiers and guests Covid-19 safe and will be re-installed at a later date.

How do I get in contact with the bars and restaurants at Broadgate?

Broadgate has a unique mix of places to eat, drink, workout and shop. For all enquiries, please contact the outlet directly. Click here for the full list.

Are there cash machines?

We have a cash point within Broadgate Circle, click here to see a map.

​​​​​​​What should I do if I think I’ve lost something on site?

Please contact our security team for any queries regarding lost property if you believe you lost the item in any of our public spaces. You can contact the team on 020 7505 4029, or send us a message via our contact us form.

If you believe you lost an item within one of our bars, restaurants, gyms or leisure facilities, please contact them directly. You can find their details here.

Is there free Wi-Fi at Broadgate?

Broadgate has superfast, reliable WiFi across the neighbourhood. Connect to _Broadgate Free WiFi and follow the onscreen instructions.

​​​​​​​Where can I find information about the ice rink?

The ice rink at Broadgate was a seasonal installation that closed for the last time in 2016. There are currently no plans for it to return.

Can I return my purchases to store for a refund or exchange?

The returns policies of each retailer will vary, so please check with them directly.

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